Current Opportunities

We’re seeking a qualified and experienced Manager IT who will primarily be responsible to Manage cloud/on-premises IT infrastructure and other hosted services.

Job Responsibilities:

• Manages the network, systems, and IT operations that provides core services to offshore and onshore teams and clients.
• Manage cloud/on-premises IT infrastructure including Microsoft Azure AD, Azure AD B2C, Azure NSG, Azure WAF, Azure Traffic Manager, Health-Check Monitoring Service, SSL Certificate Management, Azure Defender, Server Instance, Storage Instances, Subnets, Availability Zones, etc.
• Manage SharePoint, DevOps, Web Servers, Database, and FTP Servers & Services by ensuring the operational health of Production and Non-Production environments including security, availability, and capacity planning of hardware and hosted solutions.
• Manage data and infrastructure security compliance through regular audits of firewall, antivirus, WAF, DLP, and IPS solutions.
• Design, implement, and maintain disaster recovery by ensuring regular system backups to facilitate both incidental loss protection and full disaster recovery for critical enterprise systems.
• Responsible for creating business continuity plans for Cybersecurity, IT Security, and day-to-day operations.
• Manage the Cloud network architecture including VPN connectivity between regions and subnets.
• Monitor performance of information technology systems to determine cost and productivity levels, and make recommendations for improving the IT infrastructure.
• Participates in planning and designing appropriate technologies to meet the evolving needs of the business.
• Manages all information systems policies and documentation including backup strategies, network design, and security policies.
• Makes technology-related recommendations for hardware and software purchases.
• Manage vendor relationships with all IT and Infrastructure for hardware and online services.
• Contributes to team effort by accomplishing related results as needed.
• Serve a coordinating role in determining priorities and task allocations among engineering resources.
• Provide technical assistance with the initial set-up, secure deployment, and proper management of systems that support information security; including virus detection systems, spyware and adware detection systems, spam filtering systems, content control software systems, website blocking systems, intrusion detection systems, and intrusion prevention systems.
• Ensure compliance with security standards, including ISO 27001, HIPAA, HITRUST, and NIST recommendations.
• Primary and active participant in designing Azure and other cloud services to support business needs, and get recommendations from Microsoft.
• Serve in an active, supporting role to the Security Incident Response Team and participate in security incident response efforts.

Professional Qualities/Skills:

Technical Skills:

• Hand-on work experience in security engineering, network security devices, security practices, or infrastructure security in a regulated environment.
• Expertise in managing the O365.
• Work experience in Azure infrastructure, WAF, and Azure Recovery Services.
• Understanding of the IT infrastructure, MS-System, Networks, Security.
• Expertise in Microsoft servers, Domain controller, DNS, Azure infrastructure, office-365, storage, backups, centralized Wireless solutions, ESXi, VMware, VoIP, Endpoint protection.
• Expertise in Routing, Switching, Security, Firewall, and IT infrastructure design.
• Knowledge of infrastructure solutions from On-Premise to cloud, specifically in relation to Microsoft solutions, platform migration, system security, enterprise directories, and cloud technologies.
• Sound knowledge of Cloud Architecture including SaaS, IaaS, and PaaS solutions and services.

Soft Skills:

• Motivate and inspire the team to do their best work through coaching.
• Maintain morale and support team engagement initiatives.
• Learning aptitude with attention to detail.
• Multi-tasking in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Able to deliver under tight and short deadlines.
• Outstanding communication abilities.

Required Experience :

• Bachelor’s Degree in Computer Science, Engineering or relevant field, Masters is preferred.
• At least 8-10 years of work experience in progressive IT experience which includes management and implementation of complex network, system engineering, and security practices in a regulated environment.
• 5+ years of IT leadership experience.
• 5+ years of experience with Microsoft technologies such as IIS, Active Directory, SQL Server Clusters, SharePoint and Certificate Services, etc.
• Experience in VoIP services solutions.
• CCNA, MCSE, O365, Azure Administration, and ITIL V4 certifications are preferred.
• Experience deploying or architecting core Azure solutions across the Azure stack (networking, security, identity, DR, storage, subscription models, strategy & governance) and O365 management.
• Hands-on experience in Azure infrastructure and office-365.
• Experience with ITIL or ITSM is a plus.
• Understanding HIPAA, HiTrust, 27001, and NIST recommendations are preferred.