Yes, you will need to use 360 TeleWise portal for registering, scheduling and initiating the telehealth call. The audio-video console will open in 360 Ribbon or in 360 TeleWise portal. If you are using 360 Ribbon and are logged in, you will receive a call alert on your 360 Ribbon, when your Practice Staff starts the call from 360 TeleWise portal, but if you are logged in to 360 TeleWise portal, you will be connected with the patient via the 360 TeleWise portal.

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